Health Canada License: CA-PHAR-301145
Verify LicenseImportant Shipping Information
🇨🇦 All shipments to Canada require a valid prescription. Medications are shipped in temperature-controlled packaging when necessary. International shipments may be subject to customs clearance.
Our Shipping Process
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Prescription Verification
Our licensed pharmacists review and approve all prescriptions within 24 hours
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Packaging & Dispatch
Medications are securely packaged with discreet labeling and shipped within 24 hours of approval
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In Transit
Your package travels via secure carriers with continuous tracking
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Delivery
Signature required for all prescription deliveries to ensure secure receipt
Estimated Delivery Timeline
Shipping Details by Province
We ship to all Canadian provinces and territories: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan, Yukon
Delivery to Major Cities
- Toronto, Montreal, Vancouver: 1-2 business days with express shipping
- Calgary, Edmonton, Ottawa: 2-3 business days with standard shipping
- Signature required upon delivery
- Evening delivery options available in select areas
Delivery to Rural Areas
- Additional 1-2 days transit time compared to major centers
- Partnership with Canada Post for comprehensive coverage
- Flexible delivery options including local pickup points
- Weather-related delays possible during winter months
Northern Territories Delivery
- Additional transit time of 3-5 business days
- Specialized packaging for temperature-sensitive medications
- Air shipping only for expedited delivery
- No additional fees beyond standard shipping rates
Provincial Regulations
Prescription medication shipping complies with provincial health regulations:
International Shipping to Canada
As a Canadian-based pharmacy, all our medications are shipped domestically from our licensed facility in Ontario. We do not ship medications internationally to Canada from outside the country.
Customs & Import Regulations
Since our operations are entirely within Canada:
- No customs declarations required for domestic shipments
- No import duties or taxes beyond standard GST/HST
- All shipments comply with Health Canada's Prescription Drug List
- Packaging clearly displays required pharmaceutical information
Package Tracking & Support
Track Your Order
Shipping Support
For any shipping inquiries or issues, contact our support team:
- Phone: 1-888-555-1234 (9am-9pm EST, 7 days/week)
- Email: shipping@medi.cs.queensu.ca
- Live Chat: Available on our website during business hours
Shipping FAQs
Yes, we can ship to PO boxes across Canada. Please note that signature requirements may be waived for PO box deliveries.
The carrier will leave a notice with instructions for pickup at a nearby location. Medications will be held for 5 business days before return.
We use specialized insulated packaging with ice packs or thermal liners as needed. Temperature monitors are included in every shipment.
Address changes are possible before shipment. Contact our support team immediately with your order number.
We fully insure all shipments. If your package is lost or damaged in transit, we will reship your order at no cost.
By using our services, you agree to our Terms of Service and Privacy Policy. All shipments comply with Health Canada regulations.