OCP License: CA-PHAR-301145
Verify LicenseContact Information
Address:
Medical Informatics Laboratory Pharmacy
798 College Street
Ottawa, ON K7L 3N6
Canada
Phone: +1-352-669-8693
Email: pharmacy@medi.cs.queensu.ca
Fax: +1-352-669-8693
Support Hours
Prescription Support
Mon-Fri: 8:30 AM - 6:00 PM EST
Sat: 9:00 AM - 2:00 PM EST
Sun: Closed
General Inquiries
Mon-Fri: 9:00 AM - 5:00 PM EST
Sat-Sun: Closed
Emergency Contact
For medical emergencies, please call 911 or visit your nearest hospital.
Send Us a Message
Our pharmacy team typically responds within 1 business day.
Frequently Asked Questions
Our pharmacy team responds to all inquiries within 1 business day. For urgent prescription matters, please call us directly during business hours.
For new prescriptions, please visit our Pharmacy Services page to start an online consultation. This contact form is for general inquiries and existing prescription questions.
Yes, we offer secure video consultations with our licensed pharmacists. Please call our office to schedule an appointment at a time convenient for you.
To transfer your prescription, please call us with your current pharmacy information and prescription details. Our team will handle the transfer process for you.
Please include your full name, date of birth, prescription number (if available), medication name, and specific questions or concerns. This helps us serve you more efficiently.
Meet Our Pharmacy Team
Dr. Sarah Johnson, PharmD
Lead Pharmacist | OCP License #98765
With 12 years of experience in clinical pharmacy and medication therapy management, Dr. Johnson oversees all prescription services and patient consultations.
David Chen, RPhT
Senior Pharmacy Technician
Specializing in prescription processing and medication fulfillment, David ensures accurate and timely preparation of all orders.
Privacy Notice
All communications with our pharmacy team are protected by patient confidentiality laws and encrypted for security. We adhere to Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario's Personal Health Information Protection Act (PHIPA). Your health information is never shared without your explicit consent.